Wooden Stand – custom adjust to measure for your marionette

It has been over a month and have not received item or any updates..last time I shop international...seller has to know I never received item..no word , no refund , Very Disappointed!

So disappointed because this shop was so friendly and helpful at the outset. I waited 6 weeks for delivery. The stand was delivered in only a thin paper mailer. My mail carrier said the US PO had put it in an exterior plastic bag and rubber banded it. When I opened it, I found a gouged and scratched wood base, 2 steel rods, and the hanger. No protective wrap of any sort. Just bare wood and steel in a paper envelope from the Netherlands to the States. No directions were enclosed. The shop refunded half the price. Then I took my puppet to the stand, and the stand is the wrong size despite detailed specs and photos 6 weeks ago. So I guess it will be another 6 weeks to receive the correct parts. 5 more weeks. Still no parts. Unbelievable! Thousands of excuses. 4 months later. Wrong parts sent again. Right parts promised.

The box the item came it was extremely damaged and open. Upon Inspecting it carefully, I realized that the items were not package sufficiently which is why the box was so crushed. Nothing to really prevent box from getting crushed. The item gave no instructions on how to hang my marionette.