Shop information

Order

Within a few seconds after it is sent off, the Customer is notified about its successful delivery. After the Supplier processes the order, it shall be confirmed and the Customer shall be asked for payment. After the order is confirmed by the Supplier, the order is considered to be irrevocable and binding. The order shall be provided with Variable Symbol, which has to be specified when the payment is made or in any correspondence.

Payment for the goods

The payment may be made through either
  • a payment order, or
  • a cheque sent to our address, or
  • a cash payment on delivery (in the territory of the Czech Republic only).
  • a credit card - Visa card, Eurocard/MasterCard and American express.


Payment by bank transfer


The order of payment has to contain the following items:
Recipient's Bank Account:
107-8891860237/0100
IBAN: CZ2401000001078891860237
BIC: KOMBCZPPXXX
Recipient's Address:
AMI spol.s.r.o.
Klamovka 2051
150 00  Praha 5
Czech Republic
Recipient's Bank:
Komerční banka, a.s.
Bělohorská 131/210
169 00 Praha 6
Czech Republic
Purpose of Coverage:
goods

The payment by credit card

The payment through the Global payment portal.

 

The payment by Paypal          

Aside  from the usual payment systems, our e-shop has now  enable PayPal  transaction.
Our paypal address is ruda@marionettes.cz.


Transport of the goods

Packing, insurance and transport of the goods into a foreign country shall be managed by the forwarding firm SPEDIA, s.r.o., with its seat at: Kamenicka 1, Praha 7, Czech Republic. The time necessary for the delivery of the goods is 2-8 weeks and it depends on the selected way of transport and the place of destination. The goods shall be insured for all risks. The instructions related to a possible damage accompany each delivery. Transport to the states of EU can be managed by Czech post or PPL. Delivery term is 1-2weeks. 


Personal takeover

Personal takeover is possible only in our shop in Nerudova street, Prague 1, open daily from 10a.m. to 6p.m(exept of 24th of Dercember).
 

Information obligation regarding EET

According to the law on the registration of sales, the seller is obliged to issue a receipt to the buyer. He is also obliged to register revenues of the tax administrator received online,
In case of electronic failure to 48hod.

Delivery Term

The goods shall be given to the Dispatch Department within 2-3 days after the payment is credited to our bank account. Exceptionally, we reserve the right to keep a longer delivery term. The Customer is, however, notified about such longer delivery term and if it does not agree then it has the right to cancel its order.

Price

The price for packing, insurance and transport of the goods shall automatically be added to the price of selected marionettes. It depends on the weight of the goods and the country into which the delivery is to be made.
Any inquiry of you concerning the Business Conditions should be directed to our office.

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Contact 

Phone: +420 608 265 994

E-mail: ami@marionettes.cz

Skype: amimarionettes

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